Allstars Casino Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of the Allstars Casino website, account and services. Please read them carefully before registering or playing. By accessing the website or using the services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular games or promotions.

Allstars Casino operates under Alsio Tech SRL, registered in Costa Rica with Corporate Identification number 3-102-935971. The platform uses encryption across all transactions and account activity.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Allstars Casino. They apply to your access to and use of the website, your player account, casino games, payment features, customer support facilities and any other service made available through the website. If you do not agree with these terms, you must not register, deposit funds, play games or otherwise use the services.

You are responsible for reading the current version of these terms before using the website. Other policies may also apply, including the Privacy Policy, Responsible Gambling information, payment rules, promotional terms and any game-specific rules. Where an additional rule applies to a particular service, it should be read together with these terms. If there is an inconsistency, the more specific rule will generally apply to that service.

The website and services are intended only for people who are legally permitted to participate in online gambling in their location. You must not use the services where online gambling is prohibited or restricted. It is your responsibility to understand and comply with the laws that apply to you. Allstars Casino may restrict access to the website or services in some locations and may use reasonable measures to check location, identity and eligibility.

Changes to these terms

These terms may be updated from time to time to reflect changes to the services, technology, legal requirements or business practices. The latest version will be made available on the website. Changes will apply from the date stated or, where no date is stated, from publication. If you continue to use the services after an updated version is posted, this may indicate your acceptance of the revised terms. If you do not accept a change, you should stop using the services.

2. Account registration and security

You may need to create a player account to use some or all of the services. Information provided during registration must be accurate, complete and kept up to date. You must not register under a false identity, use another person's details, create an account for another person or maintain more than one account unless expressly permitted.

You must meet the minimum legal age and all other eligibility requirements that apply to online gambling in your location. Allstars Casino may request documents or information to verify your identity, age, address, payment method, source of funds or other account details. Verification checks may take place before or after registration, deposits, withdrawals or gameplay.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password or allow another person to access your account. Tell Allstars Casino promptly if you believe your account has been accessed without permission, your details have been compromised or information on your account is incorrect.

Only one person may use a player account.
You must not sell, transfer, lend or otherwise provide access to your account.
You must not use the account for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must not attempt to bypass security, identity or location checks.
You must not use automated tools, bots, scripts or software intended to interfere with the website or games.

Where information cannot be verified, appears misleading or suggests a breach of these terms, access may be suspended while checks are completed. An account may be closed where this is reasonably necessary to protect players, the website, the operator or the integrity of the services.

3. Deposits, withdrawals and gameplay

You may only deposit funds using a payment method that you are authorised to use. Payment instructions, available methods and any applicable conditions will be shown on the website. You must check transaction details before confirming a payment. A deposit should not be made using funds that you cannot afford to lose.

Funds credited to your account are for participation in the services and must not be used for unlawful purposes. Allstars Casino may refuse, reverse or delay a transaction where it is required to do so for security, verification, technical, legal or responsible gambling reasons. Additional checks may be requested before a withdrawal can be processed.

Withdrawals may be subject to account verification, payment checks and any rules displayed when the request is made. You are responsible for providing correct payment information. A withdrawal may be returned or adjusted if the requested method cannot be used, the account details are incorrect or the transaction does not meet applicable requirements.

Games are provided for entertainment. Results are determined by the relevant game systems and, where applicable, random outcomes. You must follow the rules shown for each game. If a game is interrupted by a technical issue, the operator may investigate the event and take reasonable steps to correct an error, including voiding or adjusting an affected transaction where permitted.

Promotions and offers

Promotions, bonuses and other offers may be subject to separate terms. Those terms will explain eligibility, entry requirements, expiry conditions, wagering or playthrough requirements and any restrictions that apply. You should read the specific promotional terms before opting in. If promotional activity appears abusive, misleading, fraudulent or inconsistent with the relevant offer, the operator may refuse participation or cancel the affected benefit as permitted by law.

4. Responsible gambling and prohibited conduct

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only play with money you can afford to lose and set limits on your time and spending. If gambling is no longer enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate gambling help service.

Allstars Casino may provide tools and information to help you manage your play. These may include deposit limits, loss or session limits, reality checks, temporary breaks and self-exclusion. The availability and operation of these tools will be explained on the website. You should contact the available support channel if you need help applying a restriction to your account.

You must not use the services if you are below the applicable legal age, self-excluded, subject to a gambling restriction or located in a place where participation is not permitted. You must not allow a restricted person to use your account. Attempts to avoid a restriction, including opening another account, may result in account closure.

You must not misuse the website or services. Prohibited conduct includes fraud, payment abuse, collusion, cheating, harassment, impersonation, unauthorised access, interference with games or systems, distribution of malicious software and conduct that breaches applicable law. Suspected prohibited activity may be reported to relevant authorities where required or appropriate.

5. Website use, privacy and account closure

All content on the website, including text, graphics, software, logos, game interfaces and other materials, is owned by or used with permission by the relevant rights holder. You may use the website for personal, non-commercial purposes only. You must not copy, modify, publish, sell, reverse engineer, frame or exploit website content without permission.

The website may contain links to third-party websites or services. These links are provided for convenience and do not mean that Allstars Casino endorses or controls the third party. You should review the third party's terms and privacy information before using its service. Allstars Casino is not responsible for content or services outside its control.

Personal information is handled in accordance with the Privacy Policy and applicable privacy laws. Information may be used to provide the services, verify accounts, process payments, prevent fraud, meet legal obligations, support responsible gambling and improve the website. By using the services, you acknowledge that relevant information may need to be collected and shared for these purposes.

You may request closure of your account through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to verification, transactions, disputes or prohibited conduct. Allstars Casino may suspend or close an account where required by law, for security reasons, because of inactivity or where these terms may have been breached.

To the extent permitted by law, the website and services are provided on an available basis and may occasionally be unavailable because of maintenance, technical faults, communications issues or events outside reasonable control. Nothing in these terms excludes or limits any consumer guarantee, right or remedy that cannot legally be excluded or limited under applicable Australian law.

Questions and complaints

If you have a question, believe an account or transaction is incorrect, or wish to make a complaint, use the customer support options displayed on the Allstars Casino website. Provide clear information about the issue and any relevant account or transaction details. Complaints will be reviewed under the applicable internal process, and further information may be requested to verify your identity and investigate the matter.

These terms are intended to operate with applicable Australian laws and any mandatory rights or protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.