Betting Rules

These Betting Rules explain the general conditions that apply when you place bets with Allstars Casino. They are intended to help players understand how bets are accepted, processed, settled and reviewed. By opening an account, using the betting services or placing a bet, you agree to follow these rules, together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information.

Allstars Casino operates under Alsio Tech SRL, registered in Costa Rica with Corporate Identification number 3-102-935971. The platform uses encryption across all transactions and account activity.

General betting conditions

All bets must be placed through the approved Allstars Casino website or application, using an account registered to the person placing the bet. Players must provide accurate and current information and must not allow another person to use their account. You are responsible for checking that your account details, selections and stake are correct before confirming a bet.

Bets are accepted only where the relevant betting market or game is available and the transaction has been successfully processed. A bet is generally considered accepted when a confirmation is displayed or issued through the service. A bet that is saved in a betting slip but has not been confirmed is not necessarily accepted. Players should retain any confirmation or reference details that are shown.

You must be legally permitted to use online gambling services in your location. Allstars Casino may apply age, identity, location, account, payment or other verification checks where required. Access may be restricted if these checks cannot be completed, if information is inaccurate, or if account activity appears inconsistent with applicable rules.

Only one personal account should be used unless Allstars Casino has expressly approved another arrangement.
Players must not place bets on behalf of another person or permit another person to access their account.
Bets must be placed for recreational purposes and not through fraudulent, unlawful or deceptive activity.
Players are responsible for protecting their login details and for notifying Allstars Casino if they suspect unauthorised access.
A bet may be refused, restricted, suspended or cancelled where this is necessary for legal, security, technical or operational reasons.

The minimum and maximum stake, market availability, applicable odds and other conditions may vary between products, events, games and account circumstances. Any applicable conditions will normally be displayed before a bet is confirmed. Players should review the information shown at the time of placing a bet rather than relying on previous or general conditions.

Odds, selections and bet acceptance

Odds and other displayed information are provided for guidance and may change before a bet is accepted. A displayed price is not a guarantee that a bet will be accepted at that price. If a technical issue, obvious error, incorrect feed, delayed update or other problem affects the displayed information, Allstars Casino may review the affected bet and take the action permitted under the applicable Terms and Conditions.

Before confirming a bet, check the event, market, selection, odds, stake, potential return and any special conditions. Once a bet has been accepted, changes may not be available. A request to amend or cancel a bet does not take effect unless it is confirmed through the service. If an event, market or selection is suspended, bets may not be available until the relevant service is reopened.

Types of bets

The available betting options may include single bets, combination bets, multiple selections, in-play bets or other formats. Each format may have its own requirements for settlement. A combination bet may be affected when one selection is void, postponed or otherwise unavailable. The way an affected selection is treated will depend on the rules applying to the relevant product and bet type.

In-play or live betting may involve delays between an event occurring and information appearing on the service. Markets can be suspended while an important event is being reviewed or updated. A bet placed during a delay may be rejected, repriced, cancelled or settled according to the applicable rules if the market was not available for betting at the relevant time.

Review the full betting slip before submitting it.
Confirm that the intended stake and selections are shown correctly.
Submit the bet and wait for an acceptance or rejection message.
Check your account history to confirm the status and details of the bet.
Keep the reference information for any bet you wish to query.

Results, settlement and cancelled events

Bets are settled using the official result or source selected for the relevant event, market or game. Settlement may take place after the result has been verified and the market has been reviewed. In some cases, a result may be amended after initial publication. If this occurs, affected bets may be resettled in accordance with the applicable rules.

The meaning of a winning, losing, void or cancelled bet depends on the product and the market selected. If a bet is void, the relevant stake or selection will be treated in the manner described by the applicable conditions. A void selection in a combination bet may change the way the remaining selections are calculated. Players should review the market rules before placing unfamiliar bet types.

Postponed, abandoned or changed events

Events may be postponed, abandoned, shortened, relocated or changed from their advertised format. The treatment of bets in these circumstances can depend on the sport, competition, market and whether the event has officially started. Some markets may remain valid after a change, while others may be voided. The relevant market or product rules will apply.

If an event does not take place within the period allowed by the applicable rules, or if the required result cannot be determined reliably, affected bets may be voided. Bets that have already been unconditionally determined may be settled even if another part of the event is later changed or abandoned, where the relevant rules permit this.

Errors can occasionally occur in event information, results, odds or settlement. Where an error is identified, Allstars Casino may correct the account record and apply the outcome that would have applied if the error had not occurred, subject to applicable law and the governing terms. Players should report suspected errors promptly rather than relying on an incorrect balance or result.

Account balances, disputes and responsible play

Account balances and bet records are shown through the online service. A balance may be adjusted to reflect accepted bets, settlements, voids, corrections, reversals, fees where applicable, or other authorised account activity. If you believe a balance or bet record is incorrect, review the account history and raise the issue through the available support channel without delay.

When contacting Allstars Casino about a bet, provide the relevant bet reference, date, market, stake and a clear description of the issue. A review may require account verification and examination of transaction records, system logs, event information or other relevant material. The outcome of a review will be based on the applicable rules and available evidence.

If you are dissatisfied with the outcome of a review, you may use the complaints process described in the applicable Terms and Conditions or on the website. Complaints should be made honestly and with enough information to allow the matter to be assessed. Nothing in these Betting Rules removes any rights or protections that apply under Australian law.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you begin and only gamble with money you can afford to lose. Do not chase losses, borrow money to gamble, or continue playing because you feel pressured to win back previous bets.

Set personal spending and time limits before betting.
Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or other substances.
Do not increase your stake to recover losses.
Use available account controls, activity checks, deposit controls or self-exclusion options where appropriate.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

Allstars Casino may apply responsible gambling measures, including account restrictions, verification checks, cooling-off periods or self-exclusion arrangements. Players who feel that gambling is becoming difficult to control should stop using the service and seek help from an appropriate Australian support organisation or qualified professional.